Info
Return Policy
Last updated: June 30, 2026
Our Promise
We want you to love every bite. If something's not right, we'll make it right. Here's how it works.
Returns
We accept returns on unopened products within 30 days of delivery. Because our products are consumable, we cannot accept returns on opened packages for reasons other than damage or defect.
Items not eligible for return:
- Opened snack products
- Products purchased on sale or with a discount code over 40% off
- Gift cards
- Items marked as "Final Sale"
Damaged or Wrong Items
If your order arrived damaged, defective, or isn't what you ordered, contact us within 7 days of receiving it. We'll send a replacement or issue a full refund.
How to Start a Return
- Email team@snackski.com with your order number and reason for return.
- We'll send return instructions to your email.
- Ship the product back using the provided label.
- We'll process your refund once we receive the item.
Refund Timeline
Refunds are issued to the original payment method. Processing time varies depending on your bank or card issuer.
Questions?
We're real people on the other side of that email. Reach us at team@snackski.com.

